Mothers want telemedicine right now, literally.

Mother holding and kissing a healthy baby.
Moms are demanding an easier way to have their children evaluated by a doctor. Telemedicine is answering the call.

For most parents, the well-being of their child is their chief concern 24 hours a day, 7 days a week. So when their child does fall ill, mothers and fathers will stop at nothing until their child is feeling better. In an age where just about any service can be summoned instantly via a smartphone, moms are demanding a modern solution to the inconvenient nature of a traditional doctor’s visit.

In a recent study conducted by LiveHealth Online, a live-video telemedicine platform started by Anthem Blue Cross and Blue Shield, nearly 3/4ths (71%) of the moms surveyed “reported losing more than two hours from the work/school day due to taking their child for a doctor visit.” This unnecessary strain can result in foregone appointments and added stress at work.

As a corollary, the appeal of telemedicine to moms is increasing dramatically. The study found that “moms are constantly looking for better and easier ways to manage their family’s health, with all agreeing (100%) that having round the clock access to a doctor would be helpful.” Anthem’s Chief Medical Officer Dr. Peter Bowers affirmed this emerging need, stating, “Research shows that busy working moms can find it challenging to see a doctor when they need to address a non-emergency health issue.” Telemedicine appears poised to offer relief.

However, there is a trade-off. Most instant telemedicine services like LiveHealth Online connect patients with a random provider that has never seen the patient before and is unlikely to see them again. The care is quick but fragmented.

Some telemedicine services, like HealthLens, offer a compromise. Patients can send photos and information about their concern to their own family physician, pediatrician, or dermatologist and expect a diagnosis and treatment plan within 48 hours. Most providers typically respond within 4-8 hours so same-day care is uncommon.

Regardless of whether they choose store-and-forward or live-interactive telemedicine, moms will no longer have to sacrifice 2+ hours of their day to have their child evaluated by a doctor.

Being a parent is not an easy job, telemedicine can help.

 

Dr. Kjartan Armann and Dr. Stein Join HealthLens

HealthLens is pleased to welcome to Dr. Kjartan Armann and Dr. Sima Stein to the HealthLens community of doctors. Patients for both doctors will now be able to send “virtual visits” to their respective doctors online via HealthLens’s secure telemedicine platform.

Headshot of Dr. Armann
Dr. Armann

Dr. Armann is a pediatric physician located in Los Gatos, California. For over 30 years, Dr. Armann has been providing pediatric care for all children from infants to teenagers. Regarded highly by his colleagues and parents, Dr. Armann has a track record of healthy patients and warm reviews. Dr. Armann uses HealthLens to evaluate dermatological conditions and refill prescriptions online.

To start an online visit with Dr. Armann, head to KJKID.com and click on “Online Visits.”

Dr. Stein headshot
Dr. Stein

Dr. Stein is a distinguished pediatrician with practices in both Mountain View and San Jose. Her practices are dedicated to providing the highest quality medical care to infants, children, and young adults of all nationalities. There are not many other pediatrician offices that can provide services in English, Chinese, Hindu, Russian, Spanish, Ukrainian, and Vietnamese.

Dr. Stein uses HealthLens to evaluate patients who are out of town, at school, or just too busy to come into the office for an evaluation.

To start an online visit with Dr. Stein, head to Doctor-Stein.com and click on “Start an Online Visit.”

Urgency vs. Continuity of Care

Pills and thermometer on black surface
Some telemedicine visits can lead to unnecessary prescriptions. Find out how HealthLens MDs are reducing over-prescribing.

In an age where almost all consumer goods and services can be hailed instantly from the customer’s phone, prompt access to a medical doctor through a smartphone seems to be an appropriate fit for today’s “Uber Economy.” It’s one of the most touted benefits of telemedicine. Patients can connect with a doctor quickly and more conveniently than a traditional office appointment. But like with all new technology, there is a trade-off. In exchange for urgent medical advice, patients are connected with healthcare providers who they have never seen before, and will most likely never see again after the telemedicine visit.

This puts the providers in a tough situation as they feel compelled to take a “worst case scenario” approach to their diagnoses and treatment recommendations. The fear of underdiagnosing a patient outweighs the consequences of prescribing medications that the patient might not need. The most common example of this is the unfettered prescribing of antibiotics by telemedicine doctors. Instead of waiting for confirmation that the patient is not reacting to a virus, these doctors will usually prescribe antibiotics just in case it turns out to be a bacterial infection.

So how can telemedicine companies combat the overprescribing of antibiotics and other prescriptions? The solution is quite simple. Connect patients with doctors who can monitor the patient’s progress over time. At HealthLens, only doctors who are active members of a practice can join. This allows the patients to select a doctor in their area so they can visit their office for additional tests and procedures if necessary. HealthLens also allows the patients to ask the doctor questions after the diagnosis has been made, which improves adherence to treatment plans and, consequently, patient outcomes.

By lengthening the care window from 10 minutes to however long it takes for the patient’s outcome to improve, HealthLens’ telemedicine platform helps doctors make more accurate assessments and recommend more appropriate treatment options.

To find a doctor in your area who uses HealthLens to evaluate their patients online, visit HealthLens.com.

Take your doctor to college with you.

Woman writing with a computer on her lap
Studies can make it difficult to stay on top of your health.

The new school year is right around the corner for most college students. With 100% of their time and energy focused on finding the proper balance of good grades, work, social life, and sleep, their health can easily fall to the bottom of their priority list while at school.

When health concerns do arise for college students, many of them are reluctant to seek medical attention – citing their busy schedules as a common excuse. Even though their campus health clinic is a nearby option, many students prefer to seek treatment from the doctors with whom they have pre-existing relationships. They know that their doctors back home have a much better understanding of their health and lifestyle than a new doctor who won’t have the time to really get to know them.

That’s why Michael, a student at UC Davis, and many of his classmates, use HealthLens to be evaluated by the doctors they know and trust. “A few weeks ago, I went mountain biking and a couple days after the ride I developed a rash on my calves, thighs, and forearms. I assumed it was just a reaction to poison oak, but after a few days the rash kept getting worse and worse. I decided to use HealthLens to send pictures of the rash to my dermatologist in Los Gatos. He confirmed it was a bad poison oak reaction, and recommended a cold compress and prescribed prednisone to a pharmacy in Davis.”

A growing number of millennials like Michael are turning to telemedicine to address their medical concerns. “It’s convenient, fits my budget, and was as simple as sending an email,” said another UC student who used HealthLens to have an ominous mole evaluated by her dermatologist. “Best of all, I knew who would be evaluating and caring for me, my doctor.”
If you are one of the many students who prefers to be evaluated by their own trusted doctor, but doesn’t want to spend Thanksgiving break in their waiting room, try HealthLens and connect with your own doctor.

Podiatrists are using HealthLens telemedicine to evaluate and treat toenail fungus.

As you get older, it’s no secret that your toes can become rather unsightly, especially if you’re a guy. The culprit is toenail fungus. Toenail fungus causes nails to become thicker, more brittle, ragged, and crumbly. Your spouse and kids will describe the sight of your toes as grotesque.

Fortunately for them, and you, help is on the way. Podiatrists are now using HealthLens to evaluate patient’s toenail problems remotely without the need for an office visit. Patients are taking 1-3 sharply focused photos of their toes, answering a few questions, and sending the case to their podiatrists. Within a day, the patient receives a diagnosis and treatment plan from the doctor. If the treatment plan includes a prescription, it has already been sent to the patient’s pharmacy.

If you have some unsightly toenails, give HealthLens a try and connect with a podiatrist near you. Your spouse and kids will thank you.

Man laying in the sand at beach.
Toes in the water. Life is good.