Dermatologists use telemedicine to evaluate moles and rashes from afar. Surgeons use telemedicine to perform wound checks without an office visit. Pediatricians are also beginning to employ telemedicine in their practices to evaluate rashes, moles, cuts, and much more online. Their patients love the convenience and it saves pediatricians and their staff from spending much of their day on the phone with concerned patients and parents.
Time and time again, we hear pediatricians describe an all too familiar occurrence. A parent calls the pediatrician’s office and informs the staff that their son Billy has contracted a rash and it’s imperative that the doctor evaluates his rash ASAP. The problem is the doctor does not have any available appointments for the next few days and Billy’s schedule is too busy to take advantage of any last minute cancellations.
The solution is simple, it’s telemedicine. If the pediatrician uses a telemedicine service like HealthLens, Billy’s parent can snap some photos of his rash, answer a few questions, and securely send it over to his pediatrician. When his pediatrician has a break in the action, he or she can log into HealthLens, evaluate Billy’s online visit, render a diagnosis, create a treatment plan including a prescription, and send it back to Billy and his parent. The whole process takes about 5 minutes for both parties and Billy’s parent can rest easy knowing a diagnosis from Billy’s own doctor will come in less than 48 hours.
The next time you need to have something evaluated by a doctor, check to see if they offer online care before going through the tedious process of scheduling an office visit.